CRM Reprogrammed
Rethinking Personalization, Data, and Design
With inbox performance under pressure, privacy reshaping data strategy, and AI accelerating everything from content creation to decision-making, the CRM landscape is shifting. The brands that will thrive are those willing to reexamine the fundamentals and build smarter from the ground up.
How are brands creating sustainable personalization frameworks and designing learning agendas that deliver real insights? How are teams using gamification, AI, and customer data to drive engagement beyond the inbox?
How do we evolve our channels, tools, and tactics to meet this moment—and what’s just around the corner?
This winter, the Email Insider Summit will revisit program foundations, refine lifecycle strategies, and lean into innovation. We’ll dive into optimizing journeys and how to use loyalty to spark advocacy. We’ll take a hard look at how to use customer data to mitigate churn and build long-term value.
Join us as we reprogram CRM with sharper, scalable strategies for the next era of customer connection.
Featured Speakers
Rachel Dudly
Senior Director, Global Lifecycle Marketing
Sonos
Laura Cantor
Vice President, Marketing
New York & Company
Charma Parker
Senior Lead, Digital Channels
Chick-fil-A
Kelly Haggard
VP, Marketing Innovation
Synchrony
What To Expect
This is no ordinary conference.
3 Days,
100 People
Get real, quality time with other industry experts at an intimate, invite-only experience
Morning
Content
Former marketers plan our agendas, featuring only in-house experts at brands or agencies
Afternoon
Activities
Relax and unplug with a smaller group to experience Park City
Evening
Dinners
Regroup with everyone from the summit to kick back and network over cocktails and dinner
Some Attendees Include
Don't Take Our Word For It
“What a great conference! The MediaPost team really delivered a fun and informative experience. I enjoyed the diversity in topics, the engaged group of email practitioners and the uniquely intimate environment. Their approach created the opportunity for honest sharing, thoughtful discussions and meaningful connections. Excellent job MediaPost!”
Rebecca Herwitt
Global CRM and Marketing Leader at Kimberly-Clark
Meet Some of our Sponsors
Get in Touch
Speaking
Speaking slots are exclusively for in-house marketers at brands or agencies. Have a good story to share?
Sponsoring
No other event gets you closer to decision makers from the most respected brands. Ready to learn more?
VIP Program
Summits are complimentary to senior brand and agency leaders in media, marketing or digital. Is this you?