The Booking is Just the Beginning
Personalization, loyalty and the new rules of discovery
Travel is having a moment, but it's not the moment we're used to. Total US travel spend is on track to hit $1.37 trillion. Look closer, though, and it's a two-speed industry: Luxury and premium segments are thriving while budget-conscious travelers are squeezed by rising costs. Everyone's spending more, but not everyone's spending happily.
Meanwhile, the booking journey itself has changed. Transactions happen on Instagram and TikTok. Loyalty programs are getting a reality check. AI is expected everywhere. Travelers are trading emotional brand affinity for the simple question: Does this make my life easier?
At this spring's Travel & Hospitality Insider Summit, we'll dig into what it takes to earn a traveler's trust and their dollar in a market that's both booming and bifurcated. Because the traveler isn't just choosing a destination anymore, they're choosing you.
Previous Speakers Include
Stephanie Byington
CMO
Visit Seattle
Nicola Smith
Senior AI Advisor
Southwest Airlines
Jennie Peelle
Vice President, Global Media
Hyatt
Katrin Mueller
Senior Director, Lifecycle
Marriott
What To Expect
This is no ordinary conference.
3 Days,
100 People
Get real, quality time with other industry experts at an intimate, invite-only experience
Morning
Content
Former marketers plan our agendas, featuring in-house experts at brands or agencies
Afternoon
Activities
Relax and unplug with a smaller group to experience everything Scottsdale has to offer
Evening
Dinners
Regroup with everyone from the Summit regroups over great cocktails and dinner
Previous Attendees Include
Don't Take Our Word For It
"MediaPost Insider Summits are by far the most valuable events a marketer could attend. The programming and activities are all designed to foster conversations with peers in an intimate setting to share best practices, network, and discover new tools and solutions."
Angela Gow
Director of Marketing at JetBlue
Meet Some of Our Sponsors
Get in Touch
Speaking
Speaking slots are exclusively for in-house marketers at brands or agencies. Have a good story to share?
Sponsoring
No other event gets you closer to decision makers from trespected brands. Ready to learn more?
VIP Program
Summits are complimentary to senior brand and agency leaders in media, marketing or digital. Is this you?