The Traveler Is in Charge Now
How to win loyalty in an era of choice, caution and culture
We’ve seen this train coming for a long time: we’re officially in our “Experiences Over Everything” era. Travelers have traded “Why not?” for “Is it worth it?” Gone are the days where travelers expect cheap thrills via their favorite discount airline. Their favorite discount airfares are even gone.
Travel today isn’t about doing more; it’s about choosing better. Fewer travelers, fewer trips, but way higher expectations. Vacation planners have been swapped out by ChatGPT prompts, social advocacy has usurped SEO, and solo trips are the new babymoons. Meaning we have our work cut out for us.
Join us in Austin for our Brand Insider: Travel & Hospitality Summit where we’ll cover what today’s traveler actually wants, the personalization and data infrastructure behind every great experience, and how loyalty gets built when points programs alone won’t cut it.
Featured Speakers Include
Stephanie Bittner Byington
CMO
Visit Seattle
Mark Hursh
Managing Director, Agentic Commerce & Applied AI
Southwest Airlines
Jamari Douglas
VP, Marketing, PR & Communications
Bermuda Tourism Authority
Nicola Smith
Senior AI Program Advisor
Southwest Airlines
What To Expect
This is no ordinary conference.
3 Days,
100 People
Get real, quality time with other industry experts at an intimate, invite-only experience
Morning
Content
Former marketers plan our agendas, featuring only in-house experts at brands or agencies
Afternoon
Activities
Relax and unplug with a smaller group to experience everything Austin has to offer
Evening
Dinners
Regroup with everyone from the summit to kick back and network over cocktails and dinner
Previous Attendees Include
Don't Take Our Word For It
"MediaPost Insider Summits are by far the most valuable events a marketer could attend. The programming and activities are all designed to foster conversations with peers in an intimate setting to share best practices, network, and discover new tools and solutions."
Angela Gow
Director of Marketing at JetBlue
Meet Some of Our Sponsors
Premier Sponsor
Title Sponsor
Get in Touch
Speaking
Speaking slots are exclusively for in-house marketers at brands or agencies. Have a good story to share?
Sponsoring
No other event gets you closer to decision makers from the most respected brands. Ready to learn more?
VIP Program
Summits are complimentary to senior brand and agency leaders in media, marketing or digital. Is this you?